Frequently Asked Questions

Mt Barker South Medical Centre is located at 58 Wellington Road in Mount Barker. We are situated on the corner of Wellington and Victoria Roads, and are on the same side of Wellington Road as Lobethal Bakery. There is ample on-site parking available.

The doctors at Mt Barker South Medical Centre offer mixed billing. Consultation fees are payable in full at the time of consultation by cash, EFTPOS, credit card, or cheque. Medicare rebates can be deposited into your savings or cheque account at the same time.

Your appointment fee will depend on the type of appointment and the duration. A list of consultation fees is available here and is also displayed in the reception area and waiting room.

Patients with financial difficulties should speak with reception staff prior to an appointment, either in person or via telephone.

Please note that there may be additional costs for other GP service items or clinic services such as wound care products, consumable items, and specific administrative requests (e.g. transfer of medical records). For a full list of fees, please see the reception team.

A standard consultation time is 10-15 minutes.

A longer consultation time is 20-30 minutes. If you have numerous or complex medical issues or require a procedure, a longer consultation may be required.

At Mt Barker South Medical Centre, we use a secure automated SMS system to communicate with patients about results. Depending on the test undertaken, a consultation may be required to receive results. It is the patient’s responsibility to follow up on their test results, and we actively encourage patients to be proactive in their healthcare and book an appointment for results before leaving the clinic.

Unless encryption is used, email is not a secure platform for communicating sensitive information such as test results. Also, to protect your privacy, you should never email personal information, such as your birth date, address, Medicare card number, etc., to our clinic.

Yes, in most circumstances you will need to see a doctor to have a script written. Doctors have a duty of care and need to determine if you should be prescribed a medication based on various factors, or if you should continue or cease taking a medication they may have prescribed for you previously.

Regardless of the nature of your visit, you need to book an appointment with a doctor to ensure that you receive the correct level of care. Depending on your individual circumstance, you may also need to see a nurse either before or after your appointment with a doctor. Our reception staff can answer any particular questions you may have about your appointment.

If your usual doctor is fully booked and you need to see a doctor today, please call us on 8391 2055, and we will try to book you in with another doctor who has an appointment available. To ensure patients are given the appropriate amount of time with doctors, we generally avoid fit-ins but will endeavour to arrange a same day appointment within our group of local clinics wherever possible.

Yes, Dr Mark Keen has significant experience advising on skin cancer medicine.

Yes, Dr Lucie Monet has a special interest in children’s health, and has a Diploma in Child Health. All of the doctors at Mt Barker South Medical Centre are trained in children’s health.